TEXTILE RENTAL MADE EASY

About us

Linen2GO is textile rental made easy – innovative and modern. No matter if you rent for your hotel, guesthouse, airbnb or your private household.

In our store, you will find rental linens in premium hotel quality for the bed and the bathroom

Get what you want, whenever you want. Gain access to the Linen2GO location of your choice with the Linen2GO App.

Our partner SALESIANER guarantees you hygienically clean and sustainable linen.

How it works

Step 1

Download the Linen2GO App and create your profile

Step 2

Visit the Linen2GO Location of your choice

Step 3

Scan the QR-Code at the entrance via the Linen2GO App and the front door opens automatically

Step 4

Renting or returning linen is made easy. The screen with touch function guides you through all necessary steps.

Step 5

Experience total transparency by tracking all information in the Linen2GO App

Your benefits

  • Full transparency and flexibility
  • Premium hotel quality
  • No registration fee
  • No contract commitment
  • No minimum turnover
  • Pay per piece
  • Quantity discounts
  • Pay via credit or debit card
  • the Linen2GO location serves as your laundry storage
  • Flexible times for pick up and return
  • Hygiene guarantee
  • Sustainable washing process
  • Share your profile

Locations

Vienna

Gumpendorfer Straße 119
1060 Vienna
Monday – Friday: 06:00 - 20:00
Saturday: 06:00 - 19:00
wien1060@linen2go.at

Loading zone

Public loading and short-term parking zones in the immediate vicinity facilitate loading and unloading processes in accordance with road traffic regulations.
Gumpendorfer Straße / Millergasse / Dominikanergasse

Zell am See/Maishofen
(Car parking Eurogast)

Zellerstraße 27
5751 Maishofen

Monday – Friday: 07:00 bis 17:00

Saturday: 07:00 bis 12:00

maishofen@linen2go.at

Bergheim/Salzburg
(Car parking Eurogast)

Lamprechtshausener Bundesstraße 6
5101 Bergheim bei Salzburg

Monday – Friday: 07:00 bis 17:00
Saturday:
07:00 bis 12:00

salzburg@linen2go.at

Article selection

Pillow case

white, silver-grey & sand
60x80 cm

Fitted bed sheet

white
100x200 cm

Fitted bed sheet

white
180x200 cm

Duvet cover

white, silver-gray & sand
140x200 cm

Duvet cover

white
200x200 cm

Hand towel

white, silver-gray & sand
50x90 cm

Shower towel

white, silver-gray & sand
70x140 cm

Bath mat

white, silver-gray & sand
50x70 cm

Tote bag

Recycled out of 100% used textiles

Our prices

Linen2GO offers attractive prices, for companies as well as for private individuals. Save money and time by using our service. In periods of time where you don't use our linen, there are no hidden costs, allowing you to be super flexible and independent.

Prices Business

Excl. 20% VAT 

  • Pillow case
  • Fitted bed sheet
  • Duvet cover
  • Hand towel
  • Shower towel
  • Bath mat
  • Tote bag

Pillow case 60 x 80 cm

Basic
0,79
  • Less than 250 pcs / month
Bronze (-7%)
0,73
  • 250 pcs. - 500 pcs. / month
Silver (-15%)
0,67
  • 500 pcs. - 1000 pcs. / month
Gold (-20%)
0,63
  • More than 1000 pcs. / month

Fitted bed sheet 100 x 200 cm

Basic
2,09
  • Less than 250 pcs / month
Bronze (-7%)
1,94
  • 250 pcs. - 500 pcs. / month
Silver (-15%)
1,78
  • 500 pcs. - 1000 pcs. / month
Gold (-20%)
1,67
  • More than 1000 pcs. / month

Fitted bed sheet 180 x 200 cm

Basic
3,19
  • Less than 250 pcs / month
Bronze (-7%)
2,97
  • 250 pcs. - 500 pcs. / month
Silver (-15%)
2,71
  • 500 pcs. - 1000 pcs. / month
Gold (-20%)
2,55
  • More than 1000 pcs. / month

Duvet cover 140 x 200 cm

Basic
2,79
  • Less than 250 pcs / month
Bronze (-7%)
2,59
  • 250 pcs. - 500 pcs. / month
Silver (-15%)
2,37
  • 500 pcs. - 1000 pcs. / month
Gold (-20%)
2,23
  • More than 1000 pcs. / month

Duvet cover 200 x 200 cm

Basic
3,59
  • Less than 250 pcs / month
Bronze (-7%)
3,34
  • 250 pcs. - 500 pcs. / month
Silver (-15%)
3,05
  • 500 pcs. - 1000 pcs. / month
Gold (-20%)
2,87
  • More than 1000 pcs. / month

Hand towel 50 x 90 cm

Basic
0,85
  • Less than 250 pcs / month
Bronze (-7%)
0,79
  • 250 pcs. - 500 pcs. / month
Silver (-15%)
0,72
  • 500 pcs. - 1000 pcs. / month
Gold (-20%)
0,68
  • More than 1000 pcs. / month

Shower towel 70 x 140 cm

Basic
1,35
  • Less than 250 pcs / month
Bronze (-7%)
1,26
  • 250 pcs. - 500 pcs. / month
Silver (-15%)
1,15
  • 500 pcs. - 1000 pcs. / month
Gold (-20%)
1,08
  • More than 1000 pcs. / month

Bath mat 50 x 70 cm

Basic
0,85
  • Less than 250 pcs / month
Bronze (-7%)
0,79
  • 250 pcs. - 500 pcs. / month
Silver (-15%)
0,72
  • 500 pcs. - 1000 pcs. / month
Gold (-20%)
0,68
  • More than 1000 pcs. / month

Tote bag

Basic
0,89
  • Less than 250 pcs / month
Bronze (-7%)
0,89
  • 250 pcs. - 500 pcs. / month
Silver (-15%)
0,89
  • 500 pcs. - 1000 pcs. / month
Gold (-20%)
0,89
  • More than 1000 pcs. / month

All prices are exclusive VAT The price levels & discounts are dependent on your monthly consumption. After your initial registration, you will receive all linen at the basic price. A monthly service rate of € 3.99 excluding VAT applies. However, this rate accrues for each month in which the user actively uses the Service Box. If the Service Box is not used within a month, no service rate will be charged.

Basic

If your average consumption within a month is less than 250 items, our linen will stay available at the basic price for the following month too.

Bronze

With an average consumption of 250 to 500 pieces per month, you receive a discount of 7% on all future transactions in the following month.

This bonus will be indicated on the invoice with the note "Bronze customer".

Silver

With an average consumption of 500 to 1.000 pieces per month, you receive a 15% discount on all transactions in the following month.

This bonus will be indicated on your invoice with the note "Silver customer".

Gold

If your average consumption exceeds 1.000 pieces per month, you will receive a 20% discount on all transactions in the following month.

This bonus will be indicated on the invoice with the note "Gold customer".

The invoice will be issued for each successful transaction on the basis of the mentioned price levels and conditions specified above and transmitted by electronic mail.

Prices Private

Incl. 20% VAT

  • Pillow case
  • Fitted bed sheet
  • Duvet cover
  • Hand towel
  • Shower towel
  • Bath mat
  • Tote bag

Pillow case 60 x 80 cm

Standard
1,19
  • Less than 150 pcs. / month
Smart (-5%)
1,13
  • 150 - 250 pcs. / month
Premium (-9%)
1,08
  • More than 250 pcs. / month

Fitted bed sheet 100 x 200 cm

Standard
3,29
  • Less than 150 pcs. / month
Smart (-5%)
3,13
  • 150 - 250 pcs. / month
Premium (-9%)
2,99
  • More than 250 pcs. / month

Fitted bed sheet 180 x 200 cm

Standard
4,99
  • Less than 150 pcs. / month
Smart (-5%)
4,74
  • 150 - 250 pcs. / month
Premium (-9%)
4,54
  • More than 250 pcs. / month

Duvet cover 140 x 200 cm

Standard
4,39
  • Less than 150 pcs. / month
Smart (-5%)
4,17
  • 150 - 250 pcs. / month
Premium (-9%)
3,99
  • More than 250 pcs. / month

Duvet cover 200 x 200 cm

Standard
5,69
  • Less than 150 pcs. / month
Smart (-5%)
5,41
  • 150 - 250 pcs. / month
Premium (-9%)
5,18
  • More than 250 pcs. / month

Hand towel 50 x 90 cm

Standard
1,25
  • Less than 150 pcs. / month
Smart (-5%)
1,19
  • 150 - 250 pcs. / month
Premium (-9%)
1,14
  • More than 250 pcs. / month

Shower towel 70 x 140 cm

Standard
1,95
  • Less than 150 pcs. / month
Smart (-5%)
1,85
  • 150 - 250 pcs. / month
Premium (-9%)
1,77
  • More than 250 pcs. / month

Bath mat 50 x 70 cm

Standard
1,25
  • Less than 150 pcs. / month
Smart (-5%)
1,19
  • 150 - 250 pcs. / month
Premium (-9%)
1,14
  • More than 250 pcs. / month

Tote bag

Standard
1,05
  • Less than 150 pcs. / month
Smart (-5%)
1,05
  • 150 - 250 pcs. / month
Premium (-9%)
1,05
  • More than 250 pcs. / month

All prices are inclusive VAT The price levels & discounts are dependent on your monthly consumption. After your initial registration, you will receive all linen at the basic price. A monthly service rate of € 4.79 incl. VAT applies. However, this rate accrues for each month in which the user actively uses the Service Box. If the Service Box is not used within a month, no service rate will be charged.

STANDARD

If your average consumption within a month is less than 150 items, our linen will stay available at the standard price for the following month too.

SMART

With an average consumption of 150 to 250 pieces per month, you receive a discount of 5% on all future transactions in the following month.

This bonus will be indicated on the invoice with the note "Smart customer".

PREMIUM

Wenn dein durchschnittlicher Verbrauch 250 Stück pro Monat übersteigt,  erhältst du einen Rabatt von 9% auf alle künftigen Transaktionen im nächsten Monat.

This bonus will be indicated on your invoice with the note "Premium customer".

The invoice will be issued for each successful transaction on the basis of the mentioned price levels and conditions specified above and transmitted by electronic mail.

App download

On iOS smartphone or tablet:
On Android smartphone or tablet:

FAQ

Find all answers to the most frequently asked questions about our service. Do you still want to know more about Linen2GO? Simply get in touch with us!

FAQ Business

How to sign sign up?

Create your profile directly in the Linen2GO App. Once you have completed your registration, you can start right away.

How much does the service cost?

We offer price per piece for corporate customers - Click here to view the entire pricelist for businesses.

Preise Unternehmen

Exkl. 20% USt.

  • Polsterbezug
  • Spannleintuch
  • Deckenbezug
  • Handtuch
  • Duschtuch
  • Badevorleger
  • Tragetasche

Polsterbezug 60 x 80 cm

Basis-Preis
0,79
  • Weniger als 250 Stk. / Monat
Bronze (-7%)
0,73
  • 250 Stk. – 500 Stk. / Monat
Silber (-15%)
0,67
  • 500 Stk. - 1000 Stk. / Monat
Gold (-20%)
0,63
  • Mehr als 1000 Stk. / Monat

Spannleintuch 100 x 200 cm

Basis-Preis
2,09
  • Weniger als 250 Stk. / Monat
Bronze (-7%)
1,94
  • 250 Stk. – 500 Stk. / Monat
Silber (-15%)
1,78
  • 500 Stk. - 1000 Stk. / Monat
Gold (-20%)
1,67
  • Mehr als 1000 Stk. / Monat

Spannleintuch 180 x 200 cm

Basis-Preis
3,19
  • Weniger als 250 Stk. / Monat
Bronze (-7%)
2,97
  • 250 Stk. – 500 Stk. / Monat
Silber (-15%)
2,71
  • 500 Stk. - 1000 Stk. / Monat
Gold (-20%)
2,55
  • Mehr als 1000 Stk. / Monat

Deckenbezug 140 x 200 cm

Basis-Preis
2,79
  • Weniger als 250 Stk. / Monat
Bronze (-7%)
2,59
  • 250 Stk. – 500 Stk. / Monat
Silber (-15%)
2,37
  • 500 Stk. - 1000 Stk. / Monat
Gold (-20%)
2,23
  • Mehr als 1000 Stk. / Monat

Deckenbezug 200 x 200 cm

Basis-Preis
3,59
  • Weniger als 250 Stk. / Monat
Bronze (-7%)
3,34
  • 250 Stk. – 500 Stk. / Monat
Silber (-15%)
3,05
  • 500 Stk. - 1000 Stk. / Monat
Gold (-20%)
2,87
  • Mehr als 1000 Stk. / Monat

Handtuch 50 x 90 cm

Basis-Preis
0,85
  • Weniger als 250 Stk. / Monat
Bronze (-7%)
0,79
  • 250 Stk. – 500 Stk. / Monat
Silber (-15%)
0,72
  • 500 Stk. - 1000 Stk. / Monat
Gold (-20%)
0,68
  • Mehr als 1000 Stk. / Monat

Duschtuch 70 x 140 cm

Basis-Preis
1,35
  • Weniger als 250 Stk. / Monat
Bronze (-7%)
1,26
  • 250 Stk. – 500 Stk. / Monat
Silber (-15%)
1,15
  • 500 Stk. - 1000 Stk. / Monat
Gold (-20%)
1,08
  • Mehr als 1000 Stk. / Monat

Badevorleger 50 x 70 cm

Basis-Preis
0,85
  • Weniger als 250 Stk. / Monat
Bronze (-7%)
0,79
  • 250 Stk. – 500 Stk. / Monat
Silber (-15%)
0,72
  • 500 Stk. - 1000 Stk. / Monat
Gold (-20%)
0,68
  • Mehr als 1000 Stk. / Monat

Tragetasche

Basis-Preis
0,89
  • Weniger als 250 Stk. / Monat
Bronze (-7%)
0,89
  • 250 Stk. – 500 Stk. / Monat
Silber (-15%)
0,89
  • 500 Stk. - 1000 Stk. / Monat
Gold (-20%)
0,89
  • Mehr als 1000 Stk. / Monat

Alle Preise verstehen sich exkl. MwSt. Die Preislevels & Rabatte sind abhängig vom monatlichen Verbrauch. Nach deiner Erstanmeldung erhältst du unsere Wäsche zum Basis-Preis. Zusätzlich wird eine monatliche Servicegebühr von € 4,99 exkl. MwSt. verrechnet. Diese Gebühr fällt für jedes Monat an, in dem der Benutzer die Service-Box aktiv benutzt. Bei Nichtnutzung der Service-Box innerhalb eines Monats fallen keine Servicegebühren an.

Basis-Preis

Wenn dein durchschnittlicher Verbrauch innerhalb eines Monat‘s weniger als 250 Stück beträgt, erhälts du unsere Mietwäsche auch im nächsten Monat weiterhin zum Basis-Preis.

Bronze

Bei einem durchschnittlichen Verbrauch von 250 bis 500 Stück pro Monat erhältst du einen Rabatt von 7% auf alle künftigen Transaktionen im nächsten Monat.

Der Rabatt wird auf der Rechnung mit dem Vermerk "Bronzekunde" angegeben.

Silber

Bei einem durchschnittlichen Verbrauch von 500 bis 1.000 Stück pro Monat erhältst du im nächsten Monat einen Rabatt von 15% auf alle Transaktionen.

Der Rabatt wird auf deiner Rechnung mit dem Vermerk "Silberkunde" ausgewiesen.

Gold

Wenn dein durchschnittlicher Verbrauch 1.000 Stück pro Monat übersteigt, bekommst du 20% Rabatt auf alle Transaktionen im nächsten Monat.

Der Rabatt wird auf der Rechnung mit dem Vermerk "Goldkunde" angegeben.

Die Rechnung wird bei jeder erfolgreichen Transaktion auf der Grundlage der oben genannten Preisstufen und Bedingungen erstellt und per E- Mail übermittelt.

Do I have to pre-order the linen I want to pick up?

NO, just come to the Linen2GO location and take out what you need.

Are the linen hygienically packed?

Yes, the laundry is hygienically packed in small packaging units - therefore every piece of linen is protected from external influences. A sticker informs you about the packaging unit.

How do I transport the linen?

Large sustainable tote bags are available for rent on site. For large quantities, we recommend to take your own basket with you.

Which payment options are available?

Which payment options are available? You may pay by credit or debit card. Your payment details will be stored in a secure environment during your registration in the Linen2GO App.

Which articles are available?

Choose from Linen2GO bed linen and terrycloth articles in various colors and sizes. You can find the detailed selection here.

How do I get inside the Linen2GO Location?

Log in to the Linen2GO App, go to the location of your choice, scan the QR code at the entrance door via the Linen2GO App and walk in.

How is the system able to recognize what I take out or return?

Every piece of Linen2GO linen is equipped with an RFID chip. The scanning technology identifies the articles and assigns them to your account. As soon as articles have been returned, they will be registered again.

What should I do if the light at the entrance shines red?

The red light indicates that another client is currently inside. We kindly ask you to wait until the location is ready again.

 

How do I open the door to walk out?

The door opens automatically after confirming the scan process. Don't worry, you can also exit manually in an emergency case.

How long may I rent the linen?

Our prices include a rental duration of 14 days.

Excerpt from the general terms and conditions: The user is obliged to return each item of rented linen to Linen2GO. The stated prices are all-inclusive prices and include the service costs, cleaning costs and rental interest and are charged for a rental duration of 2 weeks. If the rented linen items are not returned after 2 weeks of rental, Linen2GO will charge a rental fee of EUR 0.50 per week for small articles (such as pillowcases, hand towels, bath mats) and EUR 1.14 for large articles (such as duvet covers, fitted bed sheets, shower towels). The rental fee will be charged to the user until the replacement price of this type of linen has been reached or the article will be returned

 

What happens if I use the linen for a longer period of time?

If you do not have time to return the borrowed linen on time, a rental fee will be charged.

To avoid this, Check out your laundry basket status transparently in the Linen2GO App.

Excerpt from the general terms and conditions: The user is obliged to return each item of rented linen to Linen2GO. The stated prices are all-inclusive prices and include the service costs, cleaning costs and rental interest and are charged for a rental duration of 2 weeks. If the rented linen items are not returned after 2 weeks of rental, Linen2GO will charge a rental fee of EUR 0.50 per week for small articles (such as pillowcases, hand towels, bath mats) and EUR 1.14 for large articles (such as duvet covers, fitted bed sheets, shower towels). The rental fee will be charged to the user until the replacement price of this type of linen has been reached or the article will be returned.

 

What happens if I do not return an article of Linen2GO?

If an article is not returned, the rental fee will be charged until the replacement price is reached.

Replacement price list

Article Price excl. VAT Price incl. VAT
Pillow case, 60x80 cm € 9,16 € 10,99
Fitted bed sheet, 100x200 cm € 16,66 € 19,99
Fitted bed sheet, 180x200 cm € 23,33 € 27,99
Duvet cover, 140x200 cm € 20,83 € 24,99
Duvet cover, 200x200 cm € 40,83 € 48,99
Hand towel, 50x90 cm € 4,99 € 5,99
Shower towel, 70x140 cm € 14,16 € 16,99
Bath mat, 50x70 cm € 6,66 € 7,99
Linen2GO Tote bag € 6,33 € 7,59

Excerpt from the general terms and conditions:

The user is obliged to return each item of rented linen to Linen2GO. The stated prices are all-inclusive prices and include the service costs, cleaning costs and rental interest and are charged for a rental duration of 2 weeks.

If the rented linen items are not returned after 2 weeks of rental, Linen2GO will charge a rental fee of EUR 0.50 per week for small articles (such as pillowcases, hand towels, bath mats) and EUR 1.14 for large articles (such as duvet covers, fitted bed sheets, shower towels). The rental fee will be charged to the user until the replacement price of this type of linen has been reached or the article will be returned

How do I receive my invoice?

After every transaction you will receive the invoice by E-Mail.

 

If I am not satisfied with an article, what should I do?

Please return the faulty article unused to the location. Use one of the provided pink reclamation bags, put only the affected article inside, close the bag and return. We will check the item and if your complaint is verified, you will receive a refund. Please note that only unused items can be claimed.

How to share my account with multiple users?

Select Share account in the menu of your Linen2GO App. Share user generated details with up to 5 more people who can rent linen on behalf of your account.

 

FAQ Private

How to sign sign up?

Create your profile directly in the Linen2GO App. Once you have completed your registration, you can start right away.

How much does the service cost?

We offer price per piece for private customers - Click here to view the entire price quotation.

Preise Privatkunden

Inkl. 20% MwSt.

  • Polsterbezug
  • Spannleintuch
  • Deckenbezug
  • Handtuch
  • Duschtuch
  • Badevorleger
  • Tragetasche

Polsterbezug 60 x 80 cm

Standard
1,19
  • Weniger als 150 Stk. / Monat
Smart (-5%)
1,13
  • 150 – 250 Stk. / Monat
Premium (-9%)
1,08
  • Mehr als 250 Stk./ Monat

Spannleintuch 100 x 200 cm

Standard
3,29
  • Weniger als 150 Stk. / Monat
Smart (-5%)
3,13
  • 150 – 250 Stk. / Monat
Premium (-9%)
2,99
  • Mehr als 250 Stk./ Monat

Spannleintuch 180 x 200 cm

Standard
4,99
  • Weniger als 150 Stk. / Monat
Smart (-5%)
4,74
  • 150 – 250 Stk. / Monat
Premium (-9%)
4,54
  • Mehr als 250 Stk./ Monat

Deckenbezug 140 x 200 cm

Standard
4,39
  • Weniger als 150 Stk. / Monat
Smart (-5%)
4,17
  • 150 – 250 Stk. / Monat
Premium (-9%)
3,99
  • Mehr als 250 Stk./ Monat

Deckenbezug 200 x 200 cm

Standard
5,69
  • Weniger als 150 Stk. / Monat
Smart (-5%)
5,41
  • 150 – 250 Stk. / Monat
Premium (-9%)
5,18
  • Mehr als 250 Stk./ Monat

Handtuch 50 x 90 cm

Standard
1,25
  • Weniger als 150 Stk. / Monat
Smart (-5%)
1,19
  • 150 – 250 Stk. / Monat
Premium (-9%)
1,14
  • Mehr als 250 Stk./ Monat

Duschtuch 70 x 140 cm

Standard
1,95
  • Weniger als 150 Stk. / Monat
Smart (-5%)
1,85
  • 150 – 250 Stk. / Monat
Premium (-9%)
1,77
  • Mehr als 250 Stk./ Monat

Badevorleger 50 x 70 cm

Standard
1,25
  • Weniger als 150 Stk. / Monat
Smart (-5%)
1,19
  • 150 – 250 Stk. / Monat
Premium (-9%)
1,14
  • Mehr als 250 Stk./ Monat

Tragetasche

Standard
1,05
  • Weniger als 150 Stk. / Monat
Smart (-5%)
1,05
  • 150 – 250 Stk. / Monat
Premium (-9%)
1,05
  • Mehr als 250 Stk./ Monat

Alle Preise verstehen sich inkl. MwSt. Nach deiner Erstanmeldung erhältst du unsere Wäsche zum Standard-Preis. Zusätzlich wird eine monatliche Servicegebühr von € 5,99 inkl. MwSt. verrechnet. Diese Gebühr fällt für jedes Monat an, in dem der Benutzer die Service-Box aktiv benutzt. Bei Nichtnutzung der Service-Box innerhalb eines Monats fallen keine Servicegebühren an.

STANDARD

Wenn dein durchschnittlicher Verbrauch innerhalb eines Monat‘s weniger als 150 Stück beträgt, erhälts du unsere Mietwäsche auch im nächsten Monat weiterhin zum Standard-Preis.

SMART

Bei einem durchschnittlichen Verbrauch von 150 bis 250 Stück pro Monat erhältst du einen Rabatt von 5% auf alle künftigen Transaktionen im nächsten Monat.

PREMIUM

Wenn dein durchschnittlicher Verbrauch 250 Stück pro Monat übersteigt,  erhältst du einen Rabatt von 9% auf alle künftigen Transaktionen im nächsten Monat.

Die Rechnung wird bei jeder erfolgreichen Transaktion auf der Grundlage der oben genannten Preisstufen und Bedingungen erstellt und per E- Mail übermittelt.

Do I have to pre-order the linen I want to pick up?

NO, just come to the Linen2GO location and take out what you need.

Are the linen hygienically packed?

Yes, the laundry is hygienically packed in small packaging units - therefore every piece of linen is protected from external influences. A sticker informs you about the packaging unit.

How do I transport the linen?

Large sustainable tote bags are available for rent on site. For large quantities, we recommend to take your own basket with you.

Which payment options are available?

You may pay by credit or debit card. Your payment details will be stored in a secure environment during your registration in the Linen2GO App.

Which articles are available?

Choose from Linen2GO bed linen and terrycloth articles in various colors and sizes. You can find the detailed selection here.

How do I get inside the Linen2GO Location?

Log in to the Linen2GO App, go to the location of your choice, scan the QR code at the entrance door via the Linen2GO App and walk in.

How is the system able to recognize what I take out or return?

Every piece of Linen2GO linen is equipped with an RFID chip. The scanning technology identifies the articles and assigns them to your account. As soon as articles have been returned, they will be registered again.

What should I do if the light at the entrance shines red?

The red light indicates that another client is currently inside. We kindly ask you to wait until the location is ready again.

 

How do I open the door to walk out?

The door opens automatically after confirming the scan process. Don't worry, you can also exit manually in an emergency case.

How long may I rent the linen?

Our prices include a rental duration of 14 days.

Excerpt from the general terms and conditions: The user is obliged to return each item of rented linen to Linen2GO. The stated prices are all-inclusive prices and include the service costs, cleaning costs and rental interest and are charged for a rental duration of 2 weeks. If the rented linen items are not returned after 2 weeks of rental, Linen2GO will charge a rental fee of EUR 0.60 per week for small articles (such as pillowcases, hand towels, bath mats) and EUR 1.37 for large articles (such as duvet covers, fitted bed sheets, shower towels). The rental fee will be charged to the user until the replacement price of this type of linen has been reached or the article will be returned.

 

What happens if I use the linen for a longer period of time?

If you do not have time to return the borrowed linen on time, a rental fee will be charged.

To avoid this, Check out your laundry basket status transparently in the Linen2GO App.

Auszug aus den AGB: Excerpt from the general terms and conditions: The user is obliged to return each item of rented linen to Linen2GO. The stated prices are all-inclusive prices and include the service costs, cleaning costs and rental interest and are charged for a rental duration of 2 weeks. If the rented linen items are not returned after 2 weeks of rental, Linen2GO will charge a rental fee of EUR 0.60 per week for small articles (such as pillowcases, hand towels, bath mats) and EUR 1.37 for large articles (such as duvet covers, fitted bed sheets, shower towels). The rental fee will be charged to the user until the replacement price of this type of linen has been reached or the article will be returned.

 

What happens if I do not return an article of Linen2GO?

If an article is not returned, the rental fee will be charged until the replacement price is reached.

Replacement price list

Article Price excl. VAT Price incl. VAT
Pillow case, 60x80 cm € 9,16 € 10,99
Fitted bed sheet,100x200 cm € 16,66 € 19,99
Fitted bed sheet, 180x200 cm € 23,33 € 27,99
Duvet cover, 140x200 cm € 20,83 € 24,99
Duvet cover, 200x200 cm € 40,83 € 48,99
Hand towel, 50x90 cm € 4,99 € 5,99
Shower towel, 70x140 cm € 14,16 € 16,99
Bath mat, 50x70 cm € 6,66 € 7,99
Linen2GO Tote bag € 6,33 € 7,59

Excerpt from the general terms and conditions:

The user is obliged to return each item of rented linen to Linen2GO. The stated prices are all-inclusive prices and include the service costs, cleaning costs and rental interest and are charged for a rental duration of 2 weeks.

If the rented linen items are not returned after 2 weeks of rental, Linen2GO will charge a rental fee of EUR 0.60 per week for small articles (such as pillowcases, hand towels, bath mats) and EUR 1.37 for large articles (such as duvet covers, fitted bed sheets, shower towels). The rental fee will be charged to the user until the replacement price of this type of linen has been reached or the article will be returned

How do I receive my invoice?

After every transaction you will receive the invoice by E-Mail.

 

If I am not satisfied with an article, what should I do?

Please return the faulty article unused to the location. Use one of the provided pink reclamation bags, put only the affected article inside, close the bag and return. We will check the item and if your complaint is verified, you will receive a refund. Please note that only unused items can be claimed.

How to share my account with multiple users?

Select Share account in the menu of your Linen2GO App. Share user generated details with up to 3 more people who can rent linen on behalf of your account.

 

Contact us

We are here for you!
Would you like to find out more about the benefits of our services?


Contact us by phone at 0664 88828110 or leave us a message via the contact form below.

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